This page applies to the Dávka mobile app for iPhone and Android, operated by Anastasia Dremkova (Business ID 17411408). A Dávka account is optional and only used for encrypted backup. Dávka has no subscriptions or purchases, so there is nothing to cancel before you delete it.
Delete in the app
If you have an account (you sign in with Apple or Google):
- Open Dávka and go to Profile → Account.
- Tap Delete account and confirm.
- We delete your account and all your data on our server, and the app deletes all its data on this phone. You will see a confirmation at the end.
If you don’t have an account:
- Go to Profile → Privacy & data.
- Tap Delete all data and confirm.
- The app deletes all its data on your phone. If an anonymous technical account was created for AI meal recognition, we delete it too.
Offline? Choose Delete on this phone only. Data on the server then remains until you delete your account in the app with a connection or ask us to delete it by email.
Delete without the app
If you no longer have the app, email soukromi@davkapp.com with the subject “Delete Dávka account”.
- Write from the email address of the Apple or Google account you use to sign in to Dávka. We use it to find your account; we only store a hash of the email.
- If you use Hide My Email with Sign in with Apple, include the hidden address that Apple created for Dávka in your message. You can find it in your Apple Account settings under apps using Sign in with Apple.
We will handle your request without undue delay and within 30 days at the latest, and confirm the deletion by replying to your email. If we can’t find your account based on the details you send, we will ask you for more information.
What is deleted
- your account: the identifier of your Apple or Google account, the email hash and your internal account number,
- all backed-up entries: medicines and doses, food and drink, feelings and symptoms, weight and measurements,
- consent records and app settings stored with your backup,
- AI usage data and sign-in tokens,
- your account’s encryption key,
- when deleting in the app, also all app data on your phone: journal, progress photos, settings and scheduled reminders.
If you use Sign in with Apple, we also ask Apple to revoke Dávka’s link to your Apple Account. We delete data from the live database immediately; it disappears from encrypted server backups within 30 days.
What we briefly keep
- a record that the account was deleted (a pseudonymous account number and the time, without content or IP address) for 60 days, so that we can repeat the deletion if we ever have to restore the database from a backup,
- technical server access logs (IP address, time, request type) for up to 14 days,
- email correspondence about your request for up to 3 years after it is resolved, in case of legal claims.
Delete only some data
You can keep your account and delete only some data:
- Backup categories: in Profile → Privacy & data, switch off consent for a category. We delete its copy on the server, and the data on your phone stays.
- Individual entries: delete them in your journal. If backup is on, they are deleted on the server too.
- AI recognition: in Profile → Privacy & data, switch off AI meal recognition. The app then sends nothing to AI.
What we cannot delete
- Phone backups in iCloud or with Google are managed by you in your phone’s settings.
- Files you share from the app, such as a PDF summary for your doctor, stay with whoever you send them to.
- Apple Health and Health Connect: delete weight values written by Dávka in the Health app or in Health Connect.
- Sign in with Apple or Google: you can also check and remove Dávka’s access in your Apple or Google account settings. Removing access alone does not delete your Dávka data, so delete your account first using the steps above.
More information is in our Privacy Policy. If you have questions, email us at soukromi@davkapp.com.
Version 2026-10-v1, effective from October 20, 2026.